BBB Offers Tips on Hiring Lawn Care Services

June 5, 2014

It’s that time of the year again, when the temperatures rise and the smell of freshly cut grass fills the air. However, this spring follows an extraordinarily harsher than normal Wisconsin winter, and according to local landscape companies, there is atypical damage to lawns, plants, and trees as a result of the exceptionally cold weather, harsh winds, and salt damage we experienced these past winter months.

If you are starting to think about lawn care, Better Business Bureau has a few tips to keep in mind.

In 2013, BBB received more than 3,500 complaints against lawn care services. Many of the complaints involved shoddy workmanship, a faulty contract, or billing and collection issues.

BBB recommends the following when hiring a lawn care maintenance service:

Know what you want. Have in mind the types of services you are seeking (fertilizing, weeding, aerating, mowing). Ask about the products used (seed, fertilizer, weed killer), request a lawn inspection and estimate, and be wary of any company that quotes a price without first seeing your yard.

Understand pricing. While price is certainly a major factor in any purchasing decision, find out exactly what you are getting. Do you pay by the mow or by the week? What happens when it rains? Does mowing include edging? Do they mulch or bag the clippings? Are services performed by employees or sub-contracted out?

Check first. Always check the company’s BBB Business Review at Ask for references and check the company’s affiliation with national franchises or associations. Choose a BBB Accredited Business by utilizing the BBB Accredited Business Directory.

Scrutinize the contract. Some contracts automatically renew unless you specify otherwise. If you do choose to sign a long-term contract, make sure you get information about cancellation rights in writing, should you find the services to be unsatisfactory.

Understand the warranties and guarantees. If the service is not to your liking, or the lawn doesn’t look as you anticipated, understand what recourses you may have.

Shop around. Get written estimates from at least three different companies. Keep in mind that the cheapest estimate is not necessarily the best option. You may have to invest a little more for higher quality products and services.

For more tips you can trust, visit our website, Like us on Facebook and follow us on Twitter.

For an online version of this story click here

This site uses Facebook comments to make it easier for you to contribute. If you see a comment you would like to flag for spam or abuse, click the "x" in the upper right of it. By posting, you agree to our Terms of Use.

Suburban News Roundup

E-mail Newsletter

Your link to the biggest stories in the suburbs delivered Thursday mornings.

Enter your e-mail address above and click "Sign Up Now!" to begin receiving your e-mail newsletter
Get the Newsletter!

Login or Register to manage all your newsletter preferences.

Community Watch

» 10-year-old girl dies after freeway crash in Dane County 11/25

» Wauwatosa unveils convenient, affordable water online water bill payment options 11/25

» Wauwatosa East girls basketball team uses big second half to beat Wisconsin Lutheran 11/25

» Plenty of positives in Wauwatosa West girls' basketball loss to Kettle Moraine 11/25

» Wauwatosa East boys basketball team could battle for GMC title 11/25

» Wauwatosa West swimming team has bright future with talented underclassmen on the rise 11/25

» MacGillis, Barkow share Wauwatosa West boys volleyball MVP honors 11/25

» Wauwatosa West boys basketball team looks for improvement 11/25

» Sports Notes: Nov. 26, 2015 11/25

» Wauwatosa East volleyball season has solid season despite just missing another trip to state 11/25

» Wauwatosa Hurricanes return three state qualifiers — Danny Larson, Cal Hartt, Avery Weishoff 11/25

» Milwaukee County Zoo celebrates first birthday of young gorilla 11/24

» Wauwatosa stores set Thanksgiving, Black Friday hours 11/23

» Tosa's city health department earns national accreditation 11/23

» Free screening of 'Most Likely to Succeed' held Dec. 1 11/23

» Wauwatosa stores launch Small Business Saturday event 11/20

» Updated state championship game rankings of area prep football teams and players 11/19

» Wauwatosa dealership taking 'extra precautions' after four vehicles were stolen Updated:  11/19

» Wauwatosa East girls basketball team has plenty of experience returning 11/18

» Wauwatosa East's Potter earns two team cross-country awards 11/18

» Wauwatosa West girls to field experienced basketball team 11/18

» Wauwatosa East's Ripple ends career with impressive showing at state swimming meet 11/18

» Wauwatosa West freshman Julia Larson does well at state swimming championships 11/17

» Wauwatosa West's Alicia Picard, Alyssa Piek, Nicole Mystrow earn top tennis honors 11/17

» Christian Laettner hoops camps at Wauwatosa East successful 11/17

View All Posts Got a tip? Welcome rss



Hidden Tosa


"Hidden Tosa" is a semi-regular feature where reporters Rory Linnane or Rachel Minske explore the closed down and closed off parts of Wauwatosa.


Local Business Directory