NOW:53208:USA01012
http://widgets.journalinteractive.com/cache/JIResponseCacher.ashx?duration=5&url=http%3A%2F%2Fdata.wp.myweather.net%2FeWxII%2F%3Fdata%3D*USA01012
28°
H 28° L 12°
Cloudy | 9MPH

BBB Warns of Subscription Renewal Notices

May 30, 2014

The Better Business Bureau Serving Wisconsin is warning subscribers of The Milwaukee Business Journal to be aware of phone calls and mailed notices resembling bills regarding subscription renewals from United Publishers Network (UPN), a company which operates under numerous different names and is based out of Medford, Oregon.

United Publishers Network has an “F” rating, the lowest rating possible, by BBB of Alaska, Oregon and Western Washington.

The Milwaukee Business Journal has advised their subscribers through their publication that they have no relationship with United Publishers Network and that the company is not authorized to offer their subscriptions. In addition, The Milwaukee Business Journal, a BBB Accredited Business, warns that United Publishers Network’s prices are significantly higher than theirs.

According to BBB’s Business Review, there have been 878 complaints filed against it in the last three years. BBB of Alaska, Oregon and Western Washington reports that United Publishers Network has resolved most of those complaints, however, that BBB has “recognized a pattern of complaints from consumers regarding improper billing and collection practices.” Consumers allege they receive bills from this company for publications they currently have subscriptions for, implying it is time for renewal. However, consumers claim the subscriptions are not expired, nor did they originally order through this company.

The BBB’s report further states, “Consumers further allege the company’s renewal advertisement states it has the lowest renewal fee, but consumers find that renewing directly through their magazine’s publishers costs less. Consumers also claim the company charges a $20 processing fee to cancel renewals.”

The BBB Serving Wisconsin notes that the mailing sent by United Publishers Network regarding the renewal states, “…by acting now, you can lock in at one of our lowest rates.”

“As evidenced by the BBB of Alaska, Oregon and Western Washington’s Business Review, it is very clear how this company operates,” said Ran Hoth, CEO and president of the BBB Serving Wisconsin. “They are soliciting customers, hoping to benefit from their confusion. We advise customers to read renewal notices carefully.”

The Milwaukee Business Journal encourages people who have received calls or letters from United Publishers Network to ignore them or to file complaints with the BBB (bbb.org). The Milwaukee Business Journal notes that renewal notices and subscription offers from the Milwaukee Business Journal will always display an official logo and ask that payments be sent to their customer service center in Charlotte, North Carolina.

For any and all questions regarding renewal of subscriptions to the Milwaukee Business Journal, company representatives can be contacted directly at 866-853-3661.

This site uses Facebook comments to make it easier for you to contribute. If you see a comment you would like to flag for spam or abuse, click the "x" in the upper right of it. By posting, you agree to our Terms of Use.

Suburban News Roundup

E-mail Newsletter

Your link to the biggest stories in the suburbs delivered Thursday mornings.


Enter your e-mail address above and click "Sign Up Now!" to begin receiving your e-mail newsletter
Get the Newsletter!

Login or Register to manage all your newsletter preferences.

Community Watch

» HomeGoods coming to Mayfair Collection 11/24

» Wauwatosa superintendent attends President Barack Obama's 'ConnectED to the Future' event 11/18

» Children's Hospital of Wisconsin moves babies to newly designed NICU 11/18

» City Market closes North Avenue location 11/17

» Early momentum doesn't stay with Tosa East 11/14

» Wauwatosa woman investigated for stealing credit card information from Froedtert Hospital patients 11/13

» Man pointed handgun at front door of Applebee's 11/10

» UW Credit Union branch could break ground in Wauwatosa this month 11/10

» Suburban roundup: Week three of the WIAA football postseason 11/10

» Indulgence Chocolatiers to open in Wauwatosa, and sell Purple Door Ice Cream 11/10

» Former Central States Mortgage CEO to plead guilty to obstruction of justice Updated:  11/6

» Tosa East stuns Brookfield East in volleyball sectional 11/6

» Election roundup: How the Milwaukee suburbs and Lake Country voted Updated:  11/5

» Walker wins Wauwatosa by slimmer margin than the state 11/5

» Walker's neighbors divided over election 11/4

» Authorities identify Wauwatosa man killed by train Updated:  11/4

» Wauwatosa apartments sell for $2.5 million 11/4

» Suburban roundup: Week two of the WIAA football postseason Updated:  11/3

» Power restored to Eisenhower after classes canceled 10/31

» Photo Gallery: WIAA state soccer tourney day one 10/30

» Four-story apartment building proposed for Hall Automotive site 10/30

» Apartments planned at Hall Automotive site in Tosa Updated:  10/30

» Little Read Book in Wauwatosa has author signing Sunday 10/30

» Pedestrian struck, killed by train in Wauwatosa Updated:  10/29

» Suburban roundup: Week one of the WIAA football postseason 10/27

View All Posts Got a tip? Welcome rss

Advertisement

Deal Watch - Milwaukee

Milwaukee's Best Discounts & Deals

Advertisement

Hidden Tosa

 

"Hidden Tosa" is a semi-regular feature where reporter Rory Linnane explores the closed down and closed off parts of Wauwatosa.

Local Business Directory

CONNECT