NOW:53208:USA01012
http://widgets.journalinteractive.com/cache/JIResponseCacher.ashx?duration=5&url=http%3A%2F%2Fdata.wp.myweather.net%2FeWxII%2F%3Fdata%3D*USA01012
72°
H 72° L 54°
Clear | 7MPH

Don’t Be Haunted by a Halloween Purchase Gone Wrong

Oct. 21, 2013

Pop-up stores and websites offering Halloween costumes and decorations seem to come out of nowhere every fall. Before falling for a trick, rather than a treat, Better Business Bureau Serving Wisconsin advises shoppers to research unfamiliar stores or websites with BBB before buying.

Every year, BBB receives hundreds of complaints from consumers shopping from costume stores, both online and in-person. Complaints from consumers shopping online, range from undelivered orders to difficulties obtaining refunds for cancelled orders. Complaints regarding in-store purchases involved unclear return and exchange policies, damaged products and missing pieces.

In some cases, customers found stores closed when they returned to report a problem.

BBB offers these tips to help you avoid being haunted by an unwanted product this fall:

•Do your research. If you're interested in trying a new or unfamiliar online merchant, check the company’s BBB Business Review free at bbb.org.
•Beware of absent policies. Determine the company's refund and return policies before you buy. If companies can’t offer information on how they handle problems with their products or services, reconsider doing business with them.
•Anticipate the charges. Be sure you have a thorough understanding of everything involved before placing an order. Be clear on the price and any shipping and handling charges. Know the terms of any product or service guarantees.
•Consider timing. Consumers purchasing Halloween costumes have just about a week to get their orders in. Consider the shipping times. Find out how long it will be before you receive your order. Federal law requires that goods and services be delivered within 30 days, unless a different delivery period is specifically stated by the merchant.
•Purchase safely and securely. Only provide your credit card number online in a secure environment. Look for the prefix “https://” in the URL to be sure that the site you are using is secure.
•Ask about post-holiday policies. If you’re buying from a seasonal store, ask whether it will be open after the holiday and whether it will accept returns when the season is over. If not, consider buying elsewhere or taking more time to be sure the item is exactly what you want before making the purchase.

For more information or further inquiries, contact the Wisconsin BBB at www.wisconsin.bbb.org or 414-847-6000 (metro Milwaukee), 920-734-4352 (Appleton), 608-268-2221 (Madison) or 1-800-273-1002 (elsewhere in Wisconsin). Consumers also can find more information about how to protect themselves from scams by following the Wisconsin BBB on Twitter, Facebook and YouTube.

This site uses Facebook comments to make it easier for you to contribute. If you see a comment you would like to flag for spam or abuse, click the "x" in the upper right of it. By posting, you agree to our Terms of Use.

Suburban News Roundup

E-mail Newsletter

Your link to the biggest stories in the suburbs delivered Thursday mornings.


Enter your e-mail address above and click "Sign Up Now!" to begin receiving your e-mail newsletter
Get the Newsletter!

Login or Register to manage all your newsletter preferences.

Community Watch

» Get interesting prep football tidbits and insights with 'First and Short' blog 01:03 PM

» Hundreds of Tosa residents experienced short power outage Aug. 27 11:58 AM

» Updated weekly rankings of area prep football teams and players 8/27

» Wauwatosa Village valet service tentatively halted on Sundays 8/27

» Wauwatosa East girls cross-country team looking for good things 8/26

» Wauwatosa West returnees should help girls cross-country team 8/26

» Wauwatosa East tennis team has nine returning players 8/26

» Wauwatosa West girls volleyball team has holes to fill 8/26

» Wauwatosa girls golf team fourth at first GMC mini-meet 8/26

» Potter to lead Wauwatosa East boys cross-country team 8/26

» Initial Reaction Podcast: What stood out on the first week of high-school football? 8/25

» Suspected pipe bomb draws neighborhood attention in Wauwatosa Updated:  8/24

» Carey, defense spark New Berlin Eisenhower win 8/24

» Wauwatosa School District mobile app now available for download 8/24

» Bomb squad blasts suspicious canister found at East Tosa gas station Updated:  8/23

» Police detonate suspicious object near Wauwatosa gas station 8/23

» Defense takes the spotlight in 'Battle of Tosa' 8/22

» Defense shines as West beat East, 17-0 8/21

» Bryant & Stratton College debuts health care labs in Wauwatosa to aid in field experiences 8/21

» Tosa Street Style event takes place Aug. 21 - 22 8/20

» Public invited to Monarch butterfly migration celebration 8/20

» The 2015 Suburban Milwaukee Prep Football Guide 8/19

» Get to know: Wauwatosa East Red Raiders 8/19

» Weather moves Wauwatosa City Softball title to Tuesday at Hart Park 8/19

» Wauwatosa West girls tennis team seeks third straight triple crown 8/19

View All Posts Got a tip? Welcome rss

Advertisement

Advertisement

Hidden Tosa

 

"Hidden Tosa" is a semi-regular feature where reporter Rory Linnane explores the closed down and closed off parts of Wauwatosa.

Advertisement

Local Business Directory

CONNECT