NOW:53208:USA01012
http://widgets.journalinteractive.com/cache/JIResponseCacher.ashx?duration=5&url=http%3A%2F%2Fdata.wp.myweather.net%2FeWxII%2F%3Fdata%3D*USA01012
72°
H 72° L 55°
Clear | 3MPH

Don’t Be Haunted by a Halloween Purchase Gone Wrong

Oct. 21, 2013

Pop-up stores and websites offering Halloween costumes and decorations seem to come out of nowhere every fall. Before falling for a trick, rather than a treat, Better Business Bureau Serving Wisconsin advises shoppers to research unfamiliar stores or websites with BBB before buying.

Every year, BBB receives hundreds of complaints from consumers shopping from costume stores, both online and in-person. Complaints from consumers shopping online, range from undelivered orders to difficulties obtaining refunds for cancelled orders. Complaints regarding in-store purchases involved unclear return and exchange policies, damaged products and missing pieces.

In some cases, customers found stores closed when they returned to report a problem.

BBB offers these tips to help you avoid being haunted by an unwanted product this fall:

•Do your research. If you're interested in trying a new or unfamiliar online merchant, check the company’s BBB Business Review free at bbb.org.
•Beware of absent policies. Determine the company's refund and return policies before you buy. If companies can’t offer information on how they handle problems with their products or services, reconsider doing business with them.
•Anticipate the charges. Be sure you have a thorough understanding of everything involved before placing an order. Be clear on the price and any shipping and handling charges. Know the terms of any product or service guarantees.
•Consider timing. Consumers purchasing Halloween costumes have just about a week to get their orders in. Consider the shipping times. Find out how long it will be before you receive your order. Federal law requires that goods and services be delivered within 30 days, unless a different delivery period is specifically stated by the merchant.
•Purchase safely and securely. Only provide your credit card number online in a secure environment. Look for the prefix “https://” in the URL to be sure that the site you are using is secure.
•Ask about post-holiday policies. If you’re buying from a seasonal store, ask whether it will be open after the holiday and whether it will accept returns when the season is over. If not, consider buying elsewhere or taking more time to be sure the item is exactly what you want before making the purchase.

For more information or further inquiries, contact the Wisconsin BBB at www.wisconsin.bbb.org or 414-847-6000 (metro Milwaukee), 920-734-4352 (Appleton), 608-268-2221 (Madison) or 1-800-273-1002 (elsewhere in Wisconsin). Consumers also can find more information about how to protect themselves from scams by following the Wisconsin BBB on Twitter, Facebook and YouTube.

This site uses Facebook comments to make it easier for you to contribute. If you see a comment you would like to flag for spam or abuse, click the "x" in the upper right of it. By posting, you agree to our Terms of Use.

Suburban News Roundup

E-mail Newsletter

Your link to the biggest stories in the suburbs delivered Thursday mornings.


Enter your e-mail address above and click "Sign Up Now!" to begin receiving your e-mail newsletter
Get the Newsletter!

Login or Register to manage all your newsletter preferences.

Community Watch

» Children's theater presents free performance of "The Frog Prince" tomorrow night 12:27 PM

» Hawaiian grocery crowd-funds commercial kitchen 7/28

» Wauwatosa School District creates new mobile app 7/25

» Tosa responds to concerns about radiation from water meters 7/25

» Menomonee River 14-year-old drowning victim identified 7/21

» Boy drowns in the Menomonee River at Hoyt Park Updated:  7/19

» Former priest accused of theft again fails to appear in court 7/14

» Police connect teens to recent Milwaukee, Wauwatosa carjackings 7/12

» Briggs & Stratton closing Georgia site, will add 370 jobs in Wauwatosa Updated:  7/10

» Section of I-94 to close entirely July 18-21 7/10

» Wauwatosa man killed in crash that snarled Highway 41 traffic 7/10

» Hundreds in Tosa without power 7/1

» Wauwatosa detective sentenced for drug theft 6/24

» Milwaukee suburbs Fourth of July 2014 celebrations 6/20

» Social media photos of the June 18 storms around Southeast Wisconsin 6/18

» Sewage backups may occur with Wauwatosa sewer at full capacity 6/18

» Corner Bakery coming to Mayfair Collection in Wauwatosa 6/11

» Gunfire leads to police chase in Milwaukee, Wauwatosa 6/11

» Wauwatosa Catholic authorized to become International Baccalaureate World School 6/4

» Waukesha YMCA plans to purchase Wauwatosa site 6/4

» New Milwaukee Bucks owners visit Cranky Al's in Wauwatosa 5/29

» Picnic Basket sandwich shop opens in Wauwatosa 5/22

» State to spend $13.5 million on transit to settle Zoo Interchange suit 5/19

» Gem, mineral and fossil show coming this weekend 5/16

» Malt Shoppe plans to focus on beer, fill growlers in Wauwatosa 5/6

View All Posts Got a tip? Welcome rss
Deal Watch - Milwaukee

Milwaukee's Best Discounts & Deals

Local Business Directory

CONNECT