NOW:53208:USA01012
http://widgets.journalinteractive.com/cache/JIResponseCacher.ashx?duration=5&url=http%3A%2F%2Fdata.wp.myweather.net%2FeWxII%2F%3Fdata%3D*USA01012
39°
H 41° L 37°
Cloudy | 14MPH

Oconomowoc Memorial Emergency Department Recognized for Care

Dec. 3, 2012

Oconomowoc Memorial Hospital has become the first hospital in Wisconsin to receive the prestigious Press Ganey Summit Award for excellence in emergency care five years in a row.

Summit Award winners set themselves apart by demonstrating their dedication to excellence in the quality of care as well as employee and physician satisfaction.

“Our culture of care is one in which we are dedicated to providing the best experience possible for every patient,” said Tim Westlake, M.D., medical director of Oconomowoc Memorial’s emergency department. “We consistently hear from patients that Oconomowoc Memorial is the hospital they prefer to go to when they need emergency care.”

Hospitals must sustain patient satisfaction scores at the 95th percentile or higher during three consecutive years to qualify for the Summit Award. Oconomowoc Memorial Hospital’s emergency department also received the award in 2008, 2009, 2010 and 2011, which means it has maintained a high satisfaction ranking every year since 2005. The scores indicate that Oconomowoc Memorial’s emergency department was rated higher by its patients than 95% of the hospitals in the nation, according to patient surveys conducted by Press Ganey.

For more than 25 years, Press Ganey has been the industry’s recognized leader in health care performance improvement. Press Ganey partners with more than 10,000 health care facilities, including more than 50 percent of U.S. hospitals, to measure and improve the quality of care. The company’s databases are the largest in the industry, and allow facilities nationwide to benchmark their results against peer organizations.

Oconomowoc Memorial Hospital is a 76-bed acute-care hospital located in Oconomowoc, Wisconsin. The emergency department cares for approximately 13,000 patients a year. Oconomowoc Memorial is part of ProHealth Care, an integrated health system that includes three hospitals, physician clinics, a health and fitness center, home care and hospice, and senior living facilities.

For more information, go to www.prohealthcare.org or www.pressganey.com.

This site uses Facebook comments to make it easier for you to contribute. If you see a comment you would like to flag for spam or abuse, click the "x" in the upper right of it. By posting, you agree to our Terms of Use.

Suburban News Roundup

E-mail Newsletter

Your link to the biggest stories in the suburbs delivered Thursday mornings.


Enter your e-mail address above and click "Sign Up Now!" to begin receiving your e-mail newsletter
Get the Newsletter!

Login or Register to manage all your newsletter preferences.

Community Watch

» Ask NOW: When will the lanes on Burleigh Street near Highway 45 be less confusing? 4/15

» In helping others, Bachman became 'Mr. Wauwatosa' 4/12

» City says goodbye to 'Mr. Wauwatosa' 4/9

» Three new Bartolotta restaurants announced for Mayfair Collection 4/8

» Vukmir releases records related to ALEC work 4/4

» Voters disagree with Citizens United ruling 4/2

» Brian Bawden elected to Wauwatosa School Board 4/1

» Jason Kofroth elected District 7 alderman 4/1

» Michael Walsh elected District 4 alderman 4/1

» Matt Stippich wins District 1 aldermanic seat 4/1

» Body found in Tosa identified as James Kieckbusch, 57 4/1

» Body found at border of Elm Grove and Wauwatosa Updated:  4/1

» Michael Lovell's move is a net gain for Milwaukee, business leaders say 3/26

» Wauwatosa police seek suspect in BMO Harris Bank robbery 3/14

» Firm in line for $7.2 million MMSD contract didn't show qualifications Updated:  3/11

» West advances with 75-4 win over James Madison 3/4

» Milwaukeeans share paczki on social media 3/4

» Whitefish Bay finds its tempo, downs Tosa East 2/28

» Messmer rallies to beat Tosa West 2/28

» East's Wheeler's free throws lead to upset of Shorewood 2/25

» Wauwatosa West 'We the People' team making another run in national competition 2/25

» Menomonee River Parkway segment closed to through traffic 2/24

» Salmon's 31 sparks Raiders past Spartans, 50-34 2/21

» Jury fails to reach verdict in firearm silencer case for gun collector 2/20

» Lawyer testifies why he bought silencer during reverse sting Updated:  2/20

View All Posts Got a tip? Welcome rss
Deal Watch - Milwaukee

Milwaukee's Best Discounts & Deals

Local Business Directory

CONNECT