NOW:53208:USA01012
http://widgets.journalinteractive.com/cache/JIResponseCacher.ashx?duration=5&url=http%3A%2F%2Fdata.wp.myweather.net%2FeWxII%2F%3Fdata%3D*USA01012
52°
H 54° L 34°
Clear | 9MPH

Oconomowoc Memorial Emergency Department Recognized for Care

Dec. 3, 2012

Oconomowoc Memorial Hospital has become the first hospital in Wisconsin to receive the prestigious Press Ganey Summit Award for excellence in emergency care five years in a row.

Summit Award winners set themselves apart by demonstrating their dedication to excellence in the quality of care as well as employee and physician satisfaction.

“Our culture of care is one in which we are dedicated to providing the best experience possible for every patient,” said Tim Westlake, M.D., medical director of Oconomowoc Memorial’s emergency department. “We consistently hear from patients that Oconomowoc Memorial is the hospital they prefer to go to when they need emergency care.”

Hospitals must sustain patient satisfaction scores at the 95th percentile or higher during three consecutive years to qualify for the Summit Award. Oconomowoc Memorial Hospital’s emergency department also received the award in 2008, 2009, 2010 and 2011, which means it has maintained a high satisfaction ranking every year since 2005. The scores indicate that Oconomowoc Memorial’s emergency department was rated higher by its patients than 95% of the hospitals in the nation, according to patient surveys conducted by Press Ganey.

For more than 25 years, Press Ganey has been the industry’s recognized leader in health care performance improvement. Press Ganey partners with more than 10,000 health care facilities, including more than 50 percent of U.S. hospitals, to measure and improve the quality of care. The company’s databases are the largest in the industry, and allow facilities nationwide to benchmark their results against peer organizations.

Oconomowoc Memorial Hospital is a 76-bed acute-care hospital located in Oconomowoc, Wisconsin. The emergency department cares for approximately 13,000 patients a year. Oconomowoc Memorial is part of ProHealth Care, an integrated health system that includes three hospitals, physician clinics, a health and fitness center, home care and hospice, and senior living facilities.

For more information, go to www.prohealthcare.org or www.pressganey.com.

This site uses Facebook comments to make it easier for you to contribute. If you see a comment you would like to flag for spam or abuse, click the "x" in the upper right of it. By posting, you agree to our Terms of Use.

Suburban News Roundup

E-mail Newsletter

Your link to the biggest stories in the suburbs delivered Thursday mornings.


Enter your e-mail address above and click "Sign Up Now!" to begin receiving your e-mail newsletter
Get the Newsletter!

Login or Register to manage all your newsletter preferences.

Community Watch

» Wauwatosa parents to ask Sen. Vukmir to restore education funding at forum tonight 10:58 AM

» Foreign officials take inspiration from Wauwatosa's Innovation Campus 4/23

» Wauwatosa fire chief addresses threat of oil tanker derailment 4/22

» Mount Mary students spruce up Wauwatosa businesses 4/22

» U-Haul moving into former Harley-Davidson plant in Wauwatosa 4/20

» Teen apparel store Garage coming to Mayfair 4/20

» Suburban Woman's Club of Wauwatosa awards scholarships to teachers 4/17

» Seniors now eligible for free Milwaukee County bus passes 4/16

» Irgens names Zywave as tenant for proposed office building in Wauwatosa 4/15

» Kmart closing in developing area of Wauwatosa 4/14

» Kmart in Wauwatosa will close 4/14

» UPDATE: Friday meeting will proceed without Rep. Kooyenga 4/14

» DOT resumes resurfacing work on Mayfair Road in Wauwatosa 4/13

» Diamond Stone headlines 2014-15 All-Suburban Boys Basketball team 4/13

» Wauwatosa now accepting electronic waste 4/9

» Tornado watch in effect 4/9

» Wauwatosa voters support Bradley, Cullen and state referendum 4/8

» Interactive: Test scores jump as Wauwatosa makes literacy a priority 4/8

» 2015 Milwaukee suburbs election roundup Updated:  4/8

» Eddie Cullen wins supervisor race to represent Wauwatosa 4/7

» Milwaukee man charged after fatal crash in Wauwatosa 4/6

» Popeye's proposed for Burleigh Street in Wauwatosa 4/3

» Wauwatosa teacher, student win Kohl Foundation awards 4/2

» Judge casts cloud over web of sex offender residency restrictions Updated:  4/1

» 2014-15 All-Suburban Girls Basketball Team named 4/1

View All Posts Got a tip? Welcome rss

Advertisement

Advertisement

Hidden Tosa

 

"Hidden Tosa" is a semi-regular feature where reporter Rory Linnane explores the closed down and closed off parts of Wauwatosa.

2015 Writing Contest

 

(Click image for details)


Local Business Directory

CONNECT