TRAVEL

JetBlue’s Terminal 5 lobby at JFK Airport gets a makeover

JetBlue has made-over its lobby at Terminal 5 (T5) at New-York's JFK International Airport.
JetBlue has made-over its lobby at Terminal 5 (T5) at New-York's JFK International Airport.
JetBlue
Kiosks at JetBlue's new T5 lobby allow passengers to check-in and get tags for their bags.
Kiosks at JetBlue's new T5 lobby allow passengers to check-in and get tags for their bags.
JetBlue
In JetBlue's new T5 lobby, passengers can check-in and tag their own bags and drop them off at baggage stations.
In JetBlue's new T5 lobby, passengers can check-in and tag their own bags and drop them off at baggage stations.
JetBlue
JetBlue crewmembers are on hand to help passengers with check-in tasks.
JetBlue crewmembers are on hand to help passengers with check-in tasks.
JetBlue
JetBlue's new lobby layout at JFK's T5 offers more space -- and repacking tables.
JetBlue's new lobby layout at JFK's T5 offers more space -- and repacking tables.
JetBlue
JetBlue has almost doubled the number of self-service check-in kiosks in the T5 lobby at JFK.
JetBlue has almost doubled the number of self-service check-in kiosks in the T5 lobby at JFK.
JetBlue
JetBlue's T5 lobby makeover at JFK includes redesigned check-in areas for Mint customers.
JetBlue's T5 lobby makeover at JFK includes redesigned check-in areas for Mint customers.
JetBlue
One of the new self-service kiosks at JetBlue's T5 at JFK..
One of the new self-service kiosks at JetBlue's T5 at JFK..
JetBlue
JetBlue has made-over its lobby at Terminal 5 at New York's JFK Airport..
JetBlue has made-over its lobby at Terminal 5 at New York's JFK Airport..
JetBlue
New self-service kiosks in JetBlue's T5 lobby at JFK.
New self-service kiosks in JetBlue's T5 lobby at JFK.
JetBlue
JetBlue served kiosk-inspired cookies during the ribbon-cutting ceremony for its new self-service lobby at  New York's JFK Airport.
JetBlue served kiosk-inspired cookies during the ribbon-cutting ceremony for its new self-service lobby at New York's JFK Airport.
Sara Snyder, For USA TODAY
Stevey Anderson navigates the automated check-in process on her way home to California. She frequently travels with JetBlue and said she finds the automated system to be simple and efficient.
Stevey Anderson navigates the automated check-in process on her way home to California. She frequently travels with JetBlue and said she finds the automated system to be simple and efficient.
Sara Snyder, For USA TODAY
JetBlue team member Raushannah Kornegay (right) assists passenger Ruslan Fataliyev with the new self-serve kiosks at Terminal 5 at JFK.
JetBlue team member Raushannah Kornegay (right) assists passenger Ruslan Fataliyev with the new self-serve kiosks at Terminal 5 at JFK.
Sara Snyder, For USA TODAY
JetBlue's T5 self-service lobby includes repacking stations where passengers can maneuver items between bags in order to meet weight requirements without inconveniencing other passengers.
JetBlue's T5 self-service lobby includes repacking stations where passengers can maneuver items between bags in order to meet weight requirements without inconveniencing other passengers.
Sara Snyder, For USA TODAY
Kamran Qasim transfers his jeans to another bag after realizing his suitcase is over weight limits.  Qasim and his family are visiting the U.S. from Pakistan for the first time.
Kamran Qasim transfers his jeans to another bag after realizing his suitcase is over weight limits. Qasim and his family are visiting the U.S. from Pakistan for the first time.
Sara Snyder, For USA TODAY
JetBlue says its T5 lobby makeover at JFK  improves traffic patterns and eliminates lines to allow for a seamless check-in process.
JetBlue says its T5 lobby makeover at JFK improves traffic patterns and eliminates lines to allow for a seamless check-in process.
Sara Snyder, For USA TODAY
New kiosks included in JetBlue's T5 makeover print boarding passes and bag tags so passengers can drop their bags with JetBlue staff and head directly to security.
New kiosks included in JetBlue's T5 makeover print boarding passes and bag tags so passengers can drop their bags with JetBlue staff and head directly to security.
Sara Snyder, For USA TODAY
JetBlue team members must verify a traveler's documents before they can drop their bag and enter the security line.
JetBlue team members must verify a traveler's documents before they can drop their bag and enter the security line.
Sara Snyder, For USA TODAY
A JetBlue crew member handles a passneger's luggage in the carrier's remade T5 lobby.
A JetBlue crew member handles a passneger's luggage in the carrier's remade T5 lobby.
Sara Snyder, For USA TODAY
Andrea Cuebas receives her bag tag from the kiosk in JetBlue's self-service lobby at JFK airport. She was on her way to Jacksonsville, Fla., to visit her aunt.
Andrea Cuebas receives her bag tag from the kiosk in JetBlue's self-service lobby at JFK airport. She was on her way to Jacksonsville, Fla., to visit her aunt.
Sara B. Snyder, For USA TODAY
Andrea Cuebas receives her bag tag from the kiosk in JetBlue's self-service lobby at JFK airport.
Andrea Cuebas receives her bag tag from the kiosk in JetBlue's self-service lobby at JFK airport.
Sara Snyder, For USA TODAY
JetBlue added signage in English and Spanish at its new self-service lobby at  JFK airport's T5.
JetBlue added signage in English and Spanish at its new self-service lobby at JFK airport's T5.
Sara Snyder, For USA TODAY
Passengers needing special assistance are greeted by JetBlue team members who can lend a hand with kiosk check-in and baggage.
Passengers needing special assistance are greeted by JetBlue team members who can lend a hand with kiosk check-in and baggage.
Sara Snyder, For USA TODAY